What Corrections Officers Say

“I would tell other officers that it should be mandatory to take this course. Injuries will go down. Officers and detainees will have a better understanding of each other.” – CO Lt. K. Gollihue, Leon Co., FL Corrections

“Take this course! De-escalation techniques will help officers use verbal tools instead of physical techniques to gain compliance, reducing the likelihood of injuries and increasing officer safety.” – CO J. Revell, Leon Co., FL Corrections

“This is needed training for everyone. It teaches how to mitigate a situation, knowing what tools to use in order to de-escalate a problem and by allowing there to be less hands on or force used.” – CO T. Holt, Leon Co., FL Corrections

“This training will work when you take the time to calm the inmate down so you don’t have to use force all the time. It will help you think of ways that will get you out of possible harm and long paper work.” – CO/FTO J. Simmons, Leon Co., FL Corrections

“The instructors were great and really gave vital information we can use on a daily basis. It will really help to decrease the use of force, limiting injuries to officers and detainees.” – CO S. Clark, Leon Co., FL Corrections

“Everybody in corrections needs to take this training! It is the primary part of what we do as a whole…talking to people. The class is very helpful in understanding deliberate and emotional anger and aggression and how to de-escalate someone with the correct tools.” – CO, Leon Co., FL Corrections

“This training really allows the officer to de-escalate a situation before it comes to a higher level of resistance.” – CO H. Trice, Leon Co., FL Corrections

“I think this training will improve officer and detainee safety and bring the number of physical incidents down because more effective communication tools have been applied.” – CO W. Griffin, Leon Co., FL Corrections

“These are different techniques not taught in basic training and will lead to more communication and less fighting.” – CO C. Miller, Leon Co., FL Corrections

“This training has taught me another way to handle situations effectively. It really has made me think on how to react to make the situation less problematic.” – CO K. Milton, Leon Co., FL Corrections

“Always exercise communication and interpersonal skills and never poke the bear. This training prepares officers to be alert yet display a caring attitude in many ways.” – CO R. Collins, Leon Co., FL Corrections

“Great training! Be involved and don’t be scared to be wrong. You’l learn new skills built on what you already know but with none taken away.” – CO R. Powell, Leon Co., FL Corrections

“Any training that gives you better tools to go home at the end of the day is good training. This training teaches you to keep an open mind.” – CO D. Whaley, Leon Co., FL Corrections

“This training is a more positive way to deal with inmates (especially youth) and it will possibly decrease use of force situations.” – CO S. Yount, Leon Co., FL Corrections

“This is a great course to take and learn how your actions can help a situation or make it worse. The training will improve the officer’s way of reacting to an inmate and improve safety that we provide to all inmates of the facility.” – CO E. Butler, Leon Co., FL Corrections